NHTSA Complaint #11632668 — 2017 CHEVROLET VOLT

On [XXX] my 2017 Chevy Volt was having propulsion issues, and later would not start at all. This was not the first instance of propulsion issues, fortunately I was able to pull the vehicle into parking lots. The vehicle was towed to Midway Chevrolet, 2323 W Bell Road, Phoenix, AZ 85023. On Friday [XXX] the dealership called me to let me know the vehicle was ready for pickup. After my arrival at Midway the car was driven one last time and must have experienced trouble, so it was checked out. Midway then informed me that one of the 32 Battery Energy Control Module (BECM) was not producing enough voltage to propel the vehicle and not drivable. Midway ordered the replacement BECM and when I inquired several days later I was told the BECM was on backorder and they hoped to have the BECM in September 2024. In September I was told that part might be available in December 2024. I have checked with the GMPARTSCENTER and other component distributers and told the part was on national back order. Although I was fortunate the vehicle didn't die completely while I was driving it, it was certainly a concern. The vehicle has now been at Midway for 6 months and the lack of availability of the replacement BECM is a concern. What if another section of the battery has a voltage issue once I get the vehicle back? I will be placed in an unsafe situation and facing months of having the vehicle at the dealership waiting on parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)