NHTSA Complaint #11632324 — 2019 FORD F-150

Truck was taken in for cam phasers issues multiple times and said was covered under 21n03. Ford won’t say why other than it doesn’t fall in serial number break. 21n03 says there is no sn distinction just has to be made at these plants which mine was. I have been lied to multiple times by ford and have come to them with new information and still told they won’t even look at case because I have been denied once already. I had to pay 5k out of pocket and cam phasers are now failing again within 90days. Ford is a joke and doesn’t stand behind what they build. (I AM NOW FULLY AWARE) FORD HAS KNOWN ABOUT THIS PROBLEM AND HAS NOT TAKEN THE SAFETY PRECAUTIONS OR REMEDIES FOR CONSUMERS THAT OWN THEIR PRODUCT TO GET THIS FIXED BEFORE A SERIOUS/DEADLY INCIDENT OCCURS *MAY YOU PLEASE INVESTIGATE THIS EXTREME KNOWN PROBLEM BECAUSE AT TIMES I FEAR FOR MYSELF, MY FAMILY AND EVEN THE DRIVING COMMUNITY FOR THEIR SAFETY BECAUSE OF WHAT MY TRUCK MAY DO OR NOT DO WHILE I AM DRIVING THIS UNSAFE VEHICLE IN OUR PUBLIC ROADWAYS/HIGHWAYS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)