NHTSA Complaint #11632285 — 2022 JEEP GRAND CHEROKEE 4XE

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11632285
Vehicle	2022 JEEP GRAND CHEROKEE 4XE
Component	WHEELS
Date of Incident	August 5, 2024
Date Filed	December 24, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I purchased a 2022 Jeep, my miles are under 20000, I took it to the dealership and told them something was going on with the vehicle. They checked the vehicle and said nothing was wrong with it. I ended up taking it back because the situation got worse, they finally told me it was my suspension. I also told them about the recall that was over looked. They told me to pick up my vehicle with no explanation to why. I had a warranty and there was no reason for them to deny me service.

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