NHTSA Complaint #11632222 — 2017 CHEVROLET VOLT

This is a safety issue for Chevy Volt. After seven years of good operation, our 2017 Chevrolet Volt stopped running in traffic while we were driving on [XXX]. The Check Engine Light was on, and "Reduced Propulsion" Message on dashboard panel. We brought it to the dealer from whom we purchased the vehicle. Tech Report paraphrased, Customer states CK Engine Light is on and "Reduced Propulsion" Message on dash Fault Codes: P0030, P0031, P0054, P0135, P0403, P0405, P0443, P0458, P0489, P0597, P0598, P06DA, P06DB Found fuse [F03] blown for EGR valve Likely EGR Valve sticking and causing fuse to blow. The technician stated the Exhaust Gas Recirculation (EGR) Valve is defective, and needs to be replaced. Replacements are scarce, on backorder, and can be many weeks or months to wait for a part. Many report their Volt unusable, sitting idle, waiting for EGR replacement. EGR valve replacement cost is quoted as $2800, which is quite expensive for a valve replacement. This has been happening in recent time to many Volt owners. There are many reports in online forums and no the GM forum website. [XXX] There has been no diligence, interest, nor cooperation from GM. The cost of replacing the defective valve is usurious, outrageous, indefensible. This is a problem well known by GM, who neglects their obligation to contact owners of a safety hazard inherent in their vehicles. The Volt's EGR valve can cause the car to shut down by blowing the "walk home" [F03] fuse, which was our experience. This is a safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)