NHTSA Complaint #11632207 — 2020 CADILLAC XT6

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11632207
Vehicle 2020 CADILLAC XT6
Component ENGINE
Date of Incident
Date Filed
Mileage 159,838 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

The contact owns a 2020 Cadillac XT6. The contact stated while driving at 35 MPH, the vehicle lost power. The vehicle was restarted from the Cadillac App via phone. The contact stated that during the second failure " The steering assist is reduced drive with care" warning message and the check engine warning light illuminated. The contact stated she called On-Star where she was informed the tire pressure, the engine, and the transmission needed attention. The vehicle was towed to a dealer by AAA where it was diagnosed the camshaft solenoid was faulty, with a present poil leak, along with codes P0014 and P0017. As a result, the parts of the engine and battery needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered the contact a check to purchase a new vehicle. The approximate failure mileage was 159,838.

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