NHTSA Complaint #11632185 — 2019 KIA SORENTO ENGINE

Complaint Details

ODI Number	11632185
Vehicle	2019 KIA SORENTO
Component	ENGINE
Date of Incident	July 12, 2024
Date Filed	December 23, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The engine blew up. I have all of my oil change receipts and gave them to West Herr Kia, and per Kia West Herr, Kia denied covering the blown engine because the piston went through the engine with great force. This happened at approximately 110,000 miles. West Herr Kia quoted 10,400 to replace the engine. Please let me know if you would like copies of the oil changes. I won't be able to upload all.of them.

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