NHTSA Complaint #11632168 — 2022 HONDA ODYSSEY

Third row drivers-side power outlet caught on fire while dropping kids off at school. Kids started saying they smelled smoke while driving. Six year old child was sitting in seat right next to the power outlet shouted the van was on fire, everyone exited vehicle Fire extinguisher from school was used to put the fire out. Fire department came, stated the fire seemed electrical in nature; do not have fire department report yet. Plastic and surrounding area are melted from the fire. Vehicle is currently sitting at mechanics lot waiting to hear back from Honda; insurance told us to wait to hear back from Honda before they would do anything. Called the Honda Customer Care on the date of the incident and have still not heard back from them; have called multiple times and they say we are in a queue and there’s nothing they can do until our case reaches the top of the queue. No lights came on leading up to the fire. Incident seems very similar to Safety Recall Report 20V-066.