NHTSA Complaint #11632105 — 2019 ACURA RDX

2019 Acura RDX. purchased in March 2019. In September 2021, the rear windshield/glass exploded on its own while parked in our driveway. My wife started the vehicle and turned on the front and back defrosters. While waiting for all glass to be visibly clear, the rear windhshield exploded without being struck by anything. Windshield was repaired, however, small pieces of broken glass still remain inside the tailgate panel, and both dealership and glass replacment facility reprensetatives indicated that the way the rear tailgate is desiged, it is impossible to get every piece of glass out. Since September 2021 till now, you can hear pieces of glass moving around inside the rear tailgate, as if they were Maracas playing in a Latin band. On 12/22/24, this time while driving the vehicle, we heard a very loud 'gunshot' sound coming from the rear of the car. The noise was so startling that my wife's natural reaction (she was operating the vehicle at the time) was to duck, and in so doing, she pulled the steering wheel to the right (in the direction that my wife leaned). Thankfully there were no pedestrians, vehicles, or any object. Quickly after regaining control, she pulled over only to realize the rear windshield glass had shattered, yet again. In calling the dealership, I'm told the vehicle is out of warranty, and there is nothing that can be done. In 2021, while the vehicle was under manufacturer's warranty, they still did nothing, hence the reason why it was repaired at a facility in the secondary market. This repair will now cost me $623.