NHTSA Complaint #11631932 — 2017 HYUNDAI SONATA HYBRID

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11631932
Vehicle 2017 HYUNDAI SONATA HYBRID
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Literally for years I have been taking my car in to Rick Case Hyundai with the complaint of smelling gas even when the car was parked for long periods. Each time they said they fixed with different items. Gas cap, a part on the catalytic converter, etc. The problem never resolved but I noticed it only happened when the tank was more than half full. I got a video of gas dripping out underneath and took the car to Rick Case and gave them the video. My car has been there ten days because they first tried to say it was a seal on the fuel pump. This time I said that seems unlikely cause that only happens when tank is full and persists even after car is parked many hours. Now they report they found a pinhole leak in the gas tank. I will upload the video if this form allows. This does not appear to be a pinhole leak to me. I first noticed this around 2019. Unfortunately the video is MP4 and I cannot upload it.

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