NHTSA Complaint #11631904 — 2012 TOYOTA PRIUS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11631904
Vehicle 2012 TOYOTA PRIUS
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

2012 Toyota Prius 5 with 105k miles. ABS, Brake, and Traction Control lights all illuminated while driving to work. Drove to the dealership and had their service department run a diagnosis for 200$. Their scanner reported CODE C1391, and that a new BRAKE PUMP and MASTER CYLINDER ASSEMBLY would need to be replaced for a total cost of $4,000. Toyota has a Customer Support Program Bulletin indicating that certain 2010-2015 Toyota Prius will experience internal malfunctions and require repair for BRAKE BOOSTER AND BRAKE BOOSTER PUMP ASSEMBLIES. Since this is a safety issue, Toyota should extend the program indefinite and repair their faulty systems.

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