NHTSA Complaint #11631876 — 2020 DODGE DURANGO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11631876
Vehicle	2020 DODGE DURANGO
Component	STEERING
Date of Incident	December 6, 2024
Date Filed	December 20, 2024
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The contact owns a 2020 Dodge Durango. The contact stated while driving 45 MPH, the steering wheel locked, and the contact depressed the brake pedal but was unable to turn the steering wheel. The vehicle was taken to a dealer where it was diagnosed that the power steering rack pinion needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V154000 (STEERING). The failure mileage was 48,000.

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