NHTSA Complaint #11631874 — 2020 HYUNDAI PALISADE

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine failed, as it was deemed "shot" by the dealership. Yes, the engine and vehicle are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle began to stall while driving, which could have caused an accident, especially if the vehicle stalled in traffic or at high speeds. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem was confirmed by the dealership, which diagnosed the engine as needing replacement due to a lack of oil. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by the dealership. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the vehicle exhibited strange noises in the last week of October 2024 and symptoms of stalling in early November 2024. The check engine light turned on while driving to the dealership, just before the final diagnosis.