NHTSA Complaint #11631818 — 2012 FORD FOCUS

The contact owns a 2012 Ford Focus. The contact stated while his wife was driving at an undisclosed speed and attempting to accelerate up an incline, the vehicle inadvertently lost motive power. The contact pulled over to the shoulder of the roadway and the vehicle returned to normal functionality, but the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V523000 (Power Train); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 79,000.