NHTSA Complaint #11631802 — 2015 NISSAN SENTRA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11631802
Vehicle 2015 NISSAN SENTRA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

When I started the car it sounded like the engine was clicking. I turned it off thinking it may have been from the cold. After restarting the car, the sound did not start again. About 10 minutes into my drive, it started to feel like the the car was shaking each time I braked. About 5 minutes later, it felt like the car was fighting me to accelerate. After I stopped at a red light, it would not accelerate past 20 mph and started dropping as I pulled to the side of the road. It would not accelerate but I could hear the engine revving. No service engine light came on, or any other light. I turned off the car and called AAA to have my car towed to the dealership I purchased the car (Piazza Nissan). They did a diagnosis on the car which gave the diagnostic of P2859 and P0746. Upon searching these codes, a recall for Nissan Sentra with manufacture dates of 2013-2017 came up stating CVT judder and transmission issues. I called the dealer to ask about this recall, since they told me I need a new transmission with the cost of $6640.87. I was told the recall (Classification #AT19-011, NTB #NTB19-075 [XXX] ) for this expired in 2022. When asked why I never received a notice about this recall, I was informed they are sent by VIN. When I checked my VIN, no active recalls came up. Clearly, my car is experiencing the same issues as this recall and my vehicle (2015 Nissan Sentra) was manufactured in that time frame. I was lucky I was able to move my vehicle to the side of the road safely without causing as accident. I am deeply annoyed that I was not made aware of this issue that clearly effected my vehicle and could have caused a serious accident had I not been able to pull to the side of the road and thankfully the car behind was not close to me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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