NHTSA Complaint #11631782 — 2019 SUBARU OUTBACK

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11631782
Vehicle	2019 SUBARU OUTBACK
Component	UNKNOWN OR OTHER
Date of Incident	December 10, 2024
Date Filed	December 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I own a 2019 Subaru Outback. I have had to replace the windshield four times, every time it was replaced with Subaru Glass, as recommended by Subaru. The windshield cracks at not centered, they appear from either the top or bottom of the windshield with not impact site. I have asked for them to review the framing and have been continually told it is fine. The windshields have all cracked within a two year period. The last one which occurred a couple days ago appeared after the car going through a pot hole on the street.

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