NHTSA Complaint #11631780 — 2018 FORD ECOSPORT

The contact owns a 2018 Ford EcoSport. The contact stated while pulling into the garage and depressing the brake pedal, the engine revved significantly. The contact stated upon shifting to park(P), the vehicle jerked and remained parked. The contact then turned off the vehicle. There was no warning light illuminated. Additionally, the contact stated while at a complete stop and depressing the brake pedal, the vehicle rolled forward unintendedly. The contact parked and turned off the vehicle temporarily. The vehicle was taken to the dealer, where the contact was informed that the failure could not be duplicated. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.