NHTSA Complaint #11631661 — 2025 HONDA CR-V

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11631661
Vehicle 2025 HONDA CR-V
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I bought new 2025 Honda CR-V Hybrid from Germain Honda of Dublin, OH on [XXX]. It's supposed to get Highway *MPG:34 [3], / City MPG: 40 [3] *EPA ESTIMATED. I got up to 37 to 39 mpg in the city for the few months. Since last 2 1/2-month milage start reducing every day. Now it reaches to 28.3 MPG When I Travelled from Chicago, IL to Powell, OH on [XXX] I only got 29 to 30 MPG. Now in the city, I am only getting 28.3 to 28.5 MPG. Weather may have some impact, but it cannot reduce from 39 MPG to 28 MPG. I am also paying $100/year for use of Hybrid card to MVA. Germain Honda dealer checked the car on November 12th, and they said everything is ok but there's is an issue. At present I am only getting 28.3 MPG. Also, I have called dealer for recall issue for several times, still they don't have parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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