NHTSA Complaint #11631498 — 2023 NISSAN ROGUE

I'm seeking reimbursement for purchase of new oil pan, $618.99 plus tax. From further investigating, the main issue is Nissan chose to use plastic oil pans in this vehicle. I took my vehicle to Walmart for oil change and company would not complete due to they reporting previous issues with Nissan Rogue oil system. They told me there was a recall. I called Carmax, place of purchase, and was told no recalls. I called Nissan dealership and was told no recalls. I then took my vehicles to Suns Auto and reported what was told to me by Walmart. Suns Auto said soon as they touched the oil plug it exploded off and they were unable to replace. This caused all of the oil to drain out annd therefore making car undriveable. At that point, if I wanted to drive my vehicle, I had to pay for replacing oil pan which was $618.99. I've been trying to get some type of compensation from all mentioned above but no one is taking responsibility. Neither would compensate or work with me on minimizing my out of pocket cost. I hope you understand my dilemma and assist. Very disappointed, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)