NHTSA Complaint #11631427 — 2024 BMW I5

I am writing to formally address concerns regarding the recall on my vehicle and its impact on my ownership experience. 1.Recall Disclosure: According to your records, the recall on my vehicle was issued on 2/12/24. However, I purchased (or leased) the vehicle on 7/21/24 from an authorized dealership. At the time of sale, I was not informed of any open recall, nor was it disclosed by the dealership. According to them, there was no stop sale issued for the vehicle. If I had been made aware of the recall, it could have influenced my decision to proceed with the purchase/lease. 2.Ongoing Impact: This unresolved recall has significantly affected my ability to transfer the lease to a qualified individual, creating financial difficulties. Despite nearly a year since the recall’s issue date, my vehicle has not exhibited any signs or warnings related to the recall. This lack of resolution is now directly impacting my personal finances. Requested Resolution: I kindly request the following: •Confirmation of the exact date my vehicle was added to the recall list and whether a stop sale order was issued. •An immediate update on the recall’s resolution timeline. •Compensation or financial assistance for the inconvenience caused by this prolonged delay. I believe this matter warrants urgent attention, as the lack of disclosure and delay in resolving the recall has created unnecessary financial and logistical burdens. Thank you for addressing this issue promptly. I look forward to your response.