2024 BMW I5 — Problems, Recalls & Safety Data
N/A
Safety Rating
29
Owner Complaints
6
Recalls
12
Service Bulletins
0
Investigations
Overview of the 2024 BMW I5
The 2024 BMW I5 has received a total of 29 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 9 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE, ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE. 12 technical service bulletins have been issued by BMW of North America, LLC for this model year. The most commonly reported problems involve the Electronic Stability Control Esc (5 complaints), Service Brakes Hydraulic (4 complaints), and Service Brakes (3 complaints).
Recalls for the 2024 BMW I5
NHTSA has recorded 9 recalls for the 2024 BMW I5, potentially affecting up to 627,488 vehicles.
Recall 25V395000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE
| 71,286 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 24V697000 — ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
| 309 vehicles affected
Defect: BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of...
Consequence: A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417.
View full details →Recall 24V697000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 309 vehicles affected
Defect: BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of...
Consequence: A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417.
View full details →Recall 24V104000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE
| 266,716 vehicles affected
Defect: BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function...
Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
View full details →Recall 24V104000 — ELECTRONIC STABILITY CONTROL (ESC)
| 266,716 vehicles affected
Defect: BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function...
Consequence: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
View full details →Recall 23V885000 — FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
| 4,926 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2024 i5 eDrive40 and i5 M60 vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for...
Consequence: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.
Remedy: Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact BMW customer service at 1-800-525-7417. Note: This is an expansion of Recall 23V-026.
View full details →Recall 23V885000 — BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
| 4,926 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2024 i5 eDrive40 and i5 M60 vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for...
Consequence: Without external warning sounds, pedestrians may be unaware of an approaching vehicle, increasing the risk of injury.
Remedy: Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact BMW customer service at 1-800-525-7417. Note: This is an expansion of Recall 23V-026.
View full details →Recall 24V135000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 4 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2024 i4 xDrive40, i4 M50 and i5 eDrive40 vehicles. The high-voltage battery module may contain insufficient weld seams, which can result in the battery overheating.
Consequence: An overheated battery module increases the risk of a fire.
Remedy: Dealers will replace the high-voltage battery module, free of charge. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Recall 23V700000 — ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
| 12,296 vehicles affected
Defect: BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.
Consequence: An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.
Remedy: Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417.
View full details →Owner Complaints for the 2024 BMW I5
29 complaints have been filed with NHTSA for the 2024 BMW I5. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electronic Stability Control Esc | 5 | 1 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 4 | 1 | 0 | 0 | 0 |
| Service Brakes | 3 | 0 | 0 | 0 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Air Bags Air Bagrestraint Control Modulesoftware | 1 | 0 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 1 | 0 | 0 | 0 | 0 |
| Back Over Prevention Sensing System Camera | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 1 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 1 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Battery tempature warning-Constant banging sound while driving. Know EV defect per BMW, No fix in place.
Battery tempature warning-Constant banging sound while driving. Know EV defect per BMW, No fix in place.
The contact's insurer owned a 2024 BMW I5. The contact stated that the insurer received notice of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The contact stated that while the insurer was parking the vehicle, and the brake was depressed, the vehicle inadvertently accelerated and collided with a store's side wall. The contact stated that, to her knowledge, there were no injuries. The contact added that she did not have notice of a police report or that medical attention was needed at this time. The vehicle was towed to a body shop where it was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact's insurer owned a 2024 BMW I5. The contact stated that the insurer received notice of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The contact stated that while the insurer was parking the vehicle, and the brake was depressed, the vehicle inadvertently accelerated and collided with a store's side wall. The contact stated that, to her knowledge, there were no injuries. The contact added that she did not have notice of a police report or that medical attention was needed at this time. The vehicle was towed to a body shop where it was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was unknown.
While driving in heavy highway traffic at approximately 5–10 mph, the vehicle suddenly displayed a red warning message and symbol in the driver’s gauge cluster indicating the car was shutting down. About 15–20 seconds later, propulsion was completely lost, although power steering and braking remained available. I attempted to change gears and restart the car by turning it on and off, but nothing worked. I activated the hazard lights since the car was stopped in traffic and posed a danger to surrounding vehicles. Because the vehicle would not respond, I opened and closed the driver’s door and then attempted to restart. At that point, the vehicle restarted, and I was able to continue driving. Out of caution, I remained in the slow lane for the rest of the trip home in case the problem occurred again. The incident created a serious safety risk in the middle of highway traffic. The failure matches the description in BMW’s recent recall (25V395) involving electric drive motor software that can erroneously shut down the high-voltage system after displaying a red warning. However, the manufacturer’s recall lookup currently does not show my vehicle as included. This issue has not yet been reproduced or confirmed by a dealer or service center. I will be contacting them this morning and reporting the issue to them and probably taking it in for inspection.
Safety Rating for the 2024 BMW I5
NHTSA has not yet tested the 2024 BMW I5 in its New Car Assessment Program.
Technical Service Bulletins for the 2024 BMW I5
BMW of North America, LLC has issued 12 technical service bulletins (TSBs) for the 2024 BMW I5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
B640625 — UNKNOWN OR OTHER
Delivery Stop Electric Auxiliary Heater
B641124 — ELECTRICAL SYSTEM
Quality checks have determined that the coolant changeover valve may develop a coolant leak undervery low outside temperatures (significantly lower than 32º F (0 C)).
B610124 — STRUCTURE:BODY
When driving over rough surfaces, a low-frequency rattling noise can be heard inside the vehicle's cabin.The noise typically sounds as though it is coming from the front right footwell area.
B610724 — ELECTRICAL SYSTEM
This Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct âÃÂÃÂbasicâÃÂàsteps that should be followed when addressing and diagnosing battery electric vehicles (BEV) and plug in hybrid vehicles (PHEV) charging issues.
B640124 — UNKNOWN OR OTHER
A drumming noise is heard when the air conditioning system is operating.
B640224 — ENGINE AND ENGINE COOLING:COOLING SYSTEM
The coolant changeover valve may develop a coolant leak when the outside temperatures go below 19ÃÂðF (-7ÃÂðC). The vehicles operating systems would also need to be at that same low temperature (example: being parked outside, overnight in low temperatures).
B640224 — ELECTRICAL SYSTEM
The coolant changeover valve may develop a coolant leak when the outside temperatures go below 19ÃÂðF (-7ÃÂðC). The vehicles operating systems would also need to be at that same low temperature (example: being parked outside, overnight in low temperatures).
B640224 — ENGINE AND ENGINE COOLING
The coolant changeover valve may develop a coolant leak when the outside temperatures go below 19ðF (-7ðC). The vehicles operating systems would also need to be at that same low temperature (example: being parked outside, overnight in low temperatures).
B640124 — EQUIPMENT
A drumming noise is heard when the air conditioning system is operating. Service parts are not yet available for this repair. This bulletin will be updated once the service repair is ready.
B610124 — EQUIPMENT
The washer fluid reservoir mounting hook has too much play, which allows the reservoir to vibrate and cause a noise.
Showing 10 of 12 technical service bulletins.
NHTSA Investigations for the 2024 BMW I5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BMW I5
- 2024 BMW I5 (current)
- 2025 BMW I5 — 3 complaints