NHTSA Complaint #11631391 — 2023 HONDA RIDGELINE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11631391
Vehicle	2023 HONDA RIDGELINE
Component	POWER TRAIN
Date of Incident	December 9, 2024
Date Filed	December 18, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The transmission is shifting out of gear and into nuetral while starting to drive and while driving. There is a fault code stating “stop driving when safe, transmission issue, see manual” I have provided videos and the techs at Honda have confirmed the issue. Honda states there is no current correction. Honda has had 2 attempts to repair. Driving under these conditions is unsafe for traffic and road conditions. Honda states no drive ability issues. I was told by a service advisor that this will lead to transmission failure and to bring it back when that happens. Issue started 12/9/2024.

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