NHTSA Complaint #11611375 — 2023 HONDA RIDGELINE

The contact owns a 2023 Honda Ridgeline. The contact stated while driving at approximately 25 MPH, several unknown warning lights were illuminated on the instrument panel. The contact stated that while depressing the accelerator pedal, the vehicle failed to accelerate as needed. In addition, the contact stated while at a stop, the transmission shifted into neutral independently. The vehicle was towed to a local dealer and was diagnosed with a software error and the computer was restarted. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer where it remained awaiting further diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.