NHTSA Complaint #11631223 — 2023 SUBARU SOLTERRA

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11631223
Vehicle	2023 SUBARU SOLTERRA
Component	FUEL/PROPULSION SYSTEM
Date of Incident	December 17, 2024
Date Filed	December 17, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I must express my disappointment and concern regarding the actual range performance of the ELECTRIC vehicle 2023 Subaru Solterra. Subaru claims that the Solterra has a range of 228 miles, but I am consistently getting only around 160 miles. This significant discrepancy suggests that Subaru may have falsified the range information, misleading customers about the vehicle's capabilities. Moreover, it is highly frustrating that customers like myself are left at the mercy of retailers who lack the necessary knowledge to properly service Subaru EVs. This situation is unacceptable, and I urge you to address these issues promptly. If you have any further questions or need additional information, please do not hesitate to contact me.

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