NHTSA Complaint #11631215 — 2014 BMW 328I

What Happened: The issue involves a recall on the engine coolant system of my BMW. The car is currently unsafe to drive, and BMW has not provided a timetable for fixing the problem or offering a solution. The last time I drove the car, I experienced a dangerous malfunction. While driving slowly to the end of my street, I pressed the gas pedal, but the engine did not respond at all. The car essentially lost power, leaving me in the middle of the street. I was able to roll the car in front of a neighbor’s house, turn it off, and restart it. After restarting, I managed to drive it back up the street to my house. I have not driven the car since, as I do not want to put myself or others in danger. Safety Risk: The engine failure occurred while I was driving, which could have put me at risk of being struck by other vehicles. A sudden loss of engine power while driving, especially at higher speeds or in traffic, could cause a serious accident. Inspection/Confirmation: The recall has been acknowledged by BMW, but there is no timetable for when parts will be available to resolve the issue. I have contacted the corporate office and the local dealership. The dealer refuses to provide a rental car, leaving me without a viable transportation option. Warning Symptoms: No warning lamps, messages, or other symptoms appeared before the failure occurred.