NHTSA Complaint #11631152 — 2021 CHEVROLET SILVERADO 3500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11631152 |
| Vehicle | 2021 CHEVROLET SILVERADO 3500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
Driving home from work 7/1/2024 approx 5:15PM Smelled burning smell, no noise or dash lights, thought it was another car. 1 minute later, heard a thump from under hood and "Charging System Failure" came on dash. Decided to take to Chevy dealer, which was 5 minutes away. Within next 2 minutes steering failed. As I came to next intersection, brakes failed, went thorough red light, luckily not hit by another vehicle. Coasted to stop and called tow service.Engine was still running until I turned it off. Had towed to local Chevy dealer. AC compressor had locked up, broken belt. Steering and brakes failed. Dealer agreed both failed, but would not list the brake failure on the invoice. I was originally invoiced 2900.00 to repair, even though truck had only 29244 miles. That was reduced to 1160.00. Was told it was 2 months past 36 month warranty. Engine was still under warranty, but AC, alternator, power steering and brakes, was not,. I had contacted GM which originally told me they would reimburse me for repairs and would mail me a check, I have the email. When check did not arrive after 2 months, I contacted my case worker again via email and phone. Could not get a response after about 6 attempts. When I called and finally got another person, I was informed they had changed their mind.
Related Complaints for the 2021 CHEVROLET SILVERADO 3500
Other SERVICE BRAKES Complaints
#11694315
I was driving down the highway at speed limit when the dash lights came on and the truck started jerking went to a me...
#11623512
The contact owns a 2021 Chevrolet Silverado 3500. The contact stated while driving at approximately 45 MPH, the brake...
#11593978
The contact owns a 2021 Chevrolet Silverado 3500. The contact stated that while driving at various speeds and attempt...
#11363792
I GOT MY TRUCK IN MAY AND AFTER TWO MONTHS THE BATTERY WENT COMPLETELY DEAD WITHOUT WARNING SO HAD DEALERSHIP TOW IT ...
Recent Complaints for the 2021 CHEVROLET SILVERADO 3500
#11719345
FUEL/PROPULSION SYSTEM
Service engine light kept coming on the dash, and the code came back to a faulty DEF heater. My truck had a reduced p...
#11716547
ELECTRICAL SYSTEM
My 2021 chevy 3500hd diesel had the engine light come on and the service emissions system popped up in the info scree...
#11716547
FUEL/PROPULSION SYSTEM
My 2021 chevy 3500hd diesel had the engine light come on and the service emissions system popped up in the info scree...
#11716547
UNKNOWN OR OTHER
My 2021 chevy 3500hd diesel had the engine light come on and the service emissions system popped up in the info scree...
#11700549
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 3500. The contact stated that the tailgate occasionally opened and closed...