NHTSA Complaint #11631041 — 2016 NISSAN NV200

The red dash airbag light began flashing continuously approximately 4 months ago. I took it to a neighborhood automobile repair shop where the problem was diagnosed. They explained that only a Nissan dealership could make the repair. I took the car to Reliable Nissan in Albuquerque, NM on October 1, 2024. I was told the parts (98856-9SE0A Controller Assy-Occupant Sensor, and 98853-3JACA Sen-Occupant) would need to be ordered with a dealer-provided ETA of October 17, 2024. I paid $752.77 for the parts ordered on October 1, 2024. I was called back to the dealership for the repairs and was told the wrong parts were shipped and that I would have to come back when the correct parts arrived. They had no ETA for the correct parts arrival. I have reached out to the dealership and the Nissan National Consumer Affairs department. I have had six interactions with the National Consumer Affairs department. Each time I'm told there is NO ETA for the OSA sensor. I believe this is a safety concern. In one conversation with the Consumer Affairs Dept. I was told there is not enough demand currently to actually manufacture the part. I would think that customer safety would constitute adequate demand. I also worry that the cost to manufacture the part will increase by the time it is actually manufactured. I will still need to pay approximately $750.00 for labor to install the parts when they are finally manufactured and delivered. Assistance with encouraging manufacture of this part is requested.