NHTSA Complaint #11439986 — 2016 NISSAN NV200

1. On September 9, 2021, my 2016 NV 200 suddenly and unexpectedly broke down in Gila Bend AZ on a trip from the Bay Area to Austin to visit my grandchild. After refueling and pulling back onto the road towards the Interstate 8 on-ramp, the vehicle suddenly died. It was extremely difficult to steer it towards the side of the road and the ignition was inoperable. 2. I was unable to get the vehicle completely off the road and semi's were honking at me because I was dangerously in their path. There could easily have been a collision. I called 911 and the Arizona State Troopers pushed it all the way onto the shoulder. I then had it towed to the Tempe Nissan dealership 3. The problem was diagnosed by Tempe Nissan. It appeared that the cause of the breakdown was a blown fuel pump fuse. They also replaced the battery. They attempted to do a wheel alignment but could not because the inner tie rod was bent so they also replaced the steering rack to bring the alignment back to factory specs. 4. It appears that the fuses and perhaps the fuel pump are defective, and that the locked steering led to the additional issues of the bent tie rod, steering rack and alignment, resulting in an unsafe and undrivable vehicle. 5. The vehicle and component has not been inspected by the manufacturer, police, or insurance representatives. The vehicle is routinely inspected by my regular mechanic on pre & post trip checks. 6. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The vehicle has had zero issues prior to this failure. 7. The vehicle and components are available for inspection upon request. 8. For a vehicle that is less than 5 years old to suddenly and unexpectedly become inoperable resulted in a frightening and potentially fatal incident for which Nissan is responsible.