NHTSA Complaint #11630914 — 2017 GENESIS G80 POWER TRAIN

Complaint Details

ODI Number	11630914
Vehicle	2017 GENESIS G80
Component	POWER TRAIN
Date of Incident	October 15, 2024
Date Filed	December 16, 2024
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The contact owns a 2017 Genesis G80. The contact stated while driving at various speeds, the vehicle lost power for approximately 2-3 seconds. The contact stated that there was a loud thump when the transmission shifted gear. The vehicle was taken a dealer to be diagnosed. The contact was informed that the transmission was shifting rough between 2nd to 3rd gear and 4th to 5th gear. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

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