NHTSA Complaint #11630809 — 2024 TESLA MODEL Y
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA
Complaint Details
| ODI Number | 11630809 |
| Vehicle | 2024 TESLA MODEL Y |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CT |
Consumer Description
Hello, I have a 2024 Tesla Model Y (Fremont Build) that was purchased in early September 2014. On or around November 30th a software update "fried" the computer according to Tesla. The call the computer AP4... Anyway, they have no ability to fix the issue because of lack of parts. They make an appt for you and then keep cancelling it. I've had two so far that they cancelled because of not having parts. There are thousands of users on Reddit complaining about the same thing. My specific complaint, is this is a safety issue for the Model Y in particular because the mirrors and rear window are inadequate for this size of a car. Visibility to the sides and rear of the car are poor when compared to other vehicles. The rear window and rear view mirror are very small. You cannot see much out of it especially when backing up. Parking in a parking lot is very problematic and dangerous because that's where people are often walking around. The side view mirrors are better than the rear view, but the driver side mirror keeps self adjusting while driving and I have to keep messing with it which makes it unreliable for use. Tesla has been awful in keeping up. Please help!
Related Complaints for the 2024 TESLA MODEL Y
Other BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Complaints
#11676395
There is a Tesla software defect. 1. I stepped into my Tesla Model Y. There was no vehicle in front of my driveway....
#11657092
The backup camera system is not available, no camera visibility on any of the cameras, no sensors detection, blinkers...
#11635242
Back in late November 2024, Tesla pushed an Over-The-Air (OTA) update to my 2024 Tesla Model Y. Immediately after pus...
#11634139
According to Tesla the AI4 computer experienced an internal short circuit. This has rendered all cameras including ba...
#11633379
Around Dec 16 all cameras in my 2024 Model Y Tesla stopped working and it has not worked since that date. This affec...
Recent Complaints for the 2024 TESLA MODEL Y
#11719238
ELECTRICAL SYSTEM
Driver side front window auto rolled back up after pressing the button to once to roll it down. This happened while d...
#11716888
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On Saturday morning January 3, 2026 I was driving with my wife, daughter and dog. There was light rain at the time an...
#11716888
STEERING
On Saturday morning January 3, 2026 I was driving with my wife, daughter and dog. There was light rain at the time an...
#11716341
UNKNOWN OR OTHER
The emergency mechanical levers for BOTH of my front doors do not work at all. I pull them while pushing the door and...
#11715422
ELECTRICAL SYSTEM
Tesla Model Y 99,000 km It is known issue with many driver of same model and milage that Wire Harness connected to O...