NHTSA Complaint #11633379 — 2024 TESLA MODEL Y

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11633379
Vehicle 2024 TESLA MODEL Y
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VT

Consumer Description

Around Dec 16 all cameras in my 2024 Model Y Tesla stopped working and it has not worked since that date. This affects many systems, the most important of which is that I now have no rear backup camera. I believe vehicle manufacturers are required to have functioning back up cameras. I notified Tesla service on 12/16 and was told there was a known computer hardware problem which would cause my incident. Tesla service told me they were unable to obtain the needed computer replacement for a month at least. They informed me there was no safety risk, but I disagree since I don’t have a functioning back up camera, nor lane change camera assistance. Also the display panel is very dark and impossible to read most of the time, posing another safety concern. Why has Tesla not issued a public statement about this problem, and why has NHTSA not mandated a formal recall?

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