NHTSA Complaint #11630702 — 2017 SUBARU WRX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11630702
Vehicle 2017 SUBARU WRX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

The current issues with my recently purchased used vehicle are as follows: Clutch, odometer tampering, steering rack, 2 axle leaks, electrical issues, inspection issues. I tried to see if the dealership that I bought the car from is willing to fix these issues they keep going back and forth with me on these issues even though I just recently purchased the car stating that I have to pay for it. I purchased this car [XXX]. There were several issues with this car prior to purchase that were not disclosed when I purchased it. The dealership that I bought the car from, highline car connection/Yankee Auto sales, insisted we buy an extended warranty. Upon inspection at Dan Perkins Subaru, one of the biggest safety issues with this vehicle is the clutch, I was informed that the clutch cover was missing and there were aftermarket bolts used, I was informed that the clutch is a normal wear and tear item such as an oil change and because of these two issues my warranty will not cover fixing the clutch. As you can see in my documents I just recently purchased this vehicle and had it for 28 days. I also noticed that there was odometer tampering, I reviewed the paperwork the dealership gave me for the carfax report and I went online to retrieve my own carfax report, there are several discrepancies in which I included with my documents. My vehicle has been in the shop since December 6th 2024 it is not safe to drive on the road in the condition it is which is the same condition the car was sold to me in. For the last week I have been going back and forth with the original dealership the insurance company Allstate with the warranty and Dan Perkins Subaru trying to figure out a way to get my car safe on the road and no one is willing to assist me properly. Please review the documents and get back to me at your earliest convenience thank you for your assistance with these issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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