NHTSA Complaint #11630690 — 2015 NISSAN ALTIMA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11630690
Vehicle 2015 NISSAN ALTIMA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I purchased my 2015 Nissan Altima in July, 2022 with 56,530 miles on it. At this date it has approximately 71,500 miles on it. I have driven it 14,970 miles in 2.5 years. On [XXX] I was driving home from Thanksgiving in East Brunswick, NJ to my home in South Philadelphia on [XXX] in New Jersey when my car suddenly began to have a slow down in ability to accelerate. I ended up pulling over after a moment of slowing down and not knowing what was happening. When I got to the break down lane, the car stalled. I ended up getting road side assistance to tow me to Ward's Automotive in Mt. Laurel, NJ, where my family and I have brought cars for many years (we used to live in Moorestown, NJ. Ward's ended up telling me the following Monday that my engine was "bad." I have no idea how my engine died after only 71,500 miles on this car! I got oil changes on it every 5,000 miles. I did report to the dealership in December, 2022 that I was hearing weird noises coming from the right front side but they told me they heard nothing. What can I do??? I am still paying for this vehicle (approx. $3,100 left on loan). I did not purchase an extended warranty when I bought it used. I have learned my lesson, but I need help understanding what rights I have. I don't know if there is any Manufacturer's Warranty on the car. Please help me! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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