NHTSA Complaint #11630413 — 2024 FORD F-150

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11630413
Vehicle 2024 FORD F-150
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MS

Consumer Description

I purchased a new 2024 Ford F-150 on August 31, 2024, and just six weeks later, on October 19, 2024, the entire left front suspension failed while I was driving at 50-55 MPH. The truck suddenly and unexpectedly took a hard left and I nearly lost control of the vehicle. It was incredibly difficult to maintain control of the truck as it swerved dangerously, but I managed to guide it to the shoulder and called for a tow to the dealership where I bought it. I discovered the left front tire and rim had detached and the entire front suspension pulled out of the truck. The left front tire was positioned sideways under the truck. My concern is there's potential issues stemming from what appears to be a failure to properly torque the top control arm at the factory that are being covered up. I was told that Ford recalled some Rangers and Broncos after it was discovered the nut on the left upper control arm was either missing or not properly torqued in the plant. To my knowledge there has not been a recall on the F150 models. If the incident had occurred on the interstate or while meeting an oncoming vehicle, I have no doubt there would have been serious injuries or fatalities involved. The were no warning signs or symptoms prior to the incident occurring. The truck remained at the dealership in repair until November 20th.

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