NHTSA Complaint #11630343 — 2013 FORD EXPLORER

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11630343
Vehicle 2013 FORD EXPLORER
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The contact owns a 2013 Ford Explorer. The contact stated that upon approaching the vehicle she smelled a strong odor of gasoline inside her inclosed garage, after which, she overserved gasoline leaking from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel delivery module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V812000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 55,000.

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