NHTSA Complaint #11630137 — 2024 BMW I7

On November 9, 2024 while driving the vehicle in light traffic on the 405 southbound between the 101 and the 10 freeways, the right front of the vehicle made a cluck noise. There were no obsticales on the freeway and no other vehicle was involved. Shorthly thereafter, the vehicle made another loud clunk noise from the right front of the vehicle. I exited the 405 freeway and turned right. Within a mile, the right front suspension totally collapsed causing the car to careen left. On the street I was on, there is a center median with a curb. the car rode the curb for several feet and the left front end of the vehicles suspension collapsed. The car came to a halt and was towed to the BMW dealer where I leased the car. The car computer said chassis function restricted. Fortunately there were no other vehicles involved since the car was no longer drivable after the catastrophic suspensinon collapse. It should also be noted that for the first 3 months after leasing this vehicle, the computer did not recognize the keys or fobs (being locked out of the car consistently) and after numberous attempts to fix the matter, BMW had the vehicle for over 6 weeks. It is evident that the i7 EDrive 50 has serious safety issues that may be related to its computer system. These two issues should be looked at. Had the suspension collapsed on the freeway the car most likely would have been in a serious collision.