NHTSA Complaint #11629878 — 2019 HONDA CIVIC HATCHBACK

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number 11629878
Vehicle 2019 HONDA CIVIC HATCHBACK
Component FUEL SYSTEM, GASOLINE
Date of Incident
Date Filed
Mileage 140,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The contact owns a 2019 Honda Civic Hatchback. The contact stated while driving 70-75 MPH, the Hill Assist system and several other unknown warning lights were illuminated, and the vehicle lost motive power. The contact was able to veer to the edge of the shoulder of the road, where the engine turned off independently. The contact stated that the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed with fuel pump failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 20V314000 (Fuel System, Gasoline). No further assistance was provided. The failure mileage was approximately 140,000.

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