NHTSA Complaint #11629555 — 2020 BMW X7 UNKNOWN OR OTHER

Complaint Details

ODI Number	11629555
Vehicle	2020 BMW X7
Component	UNKNOWN OR OTHER
Date of Incident	November 23, 2024
Date Filed	December 9, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

On August 1st 2024, NHTSA initiated campaign number 24V576000, BMW "Starter Motor May Fail and Overheat". On 10/3 I went into BMW of Bloomfield to get an oil change & address the recall. On 11/23, my car would not start in the middle of traffic. Then on 11/25 I brought in my 2020 X7 to ascertain why the car stopped working and have it fixed. I was told by BMW that the same starter motor stopped working. When I received a call stating that the car was fixed, I informed them that this should be covered by BMW as it was a direct result of the recall that should have been addressed back in October. I'm currently waiting for BMW NA to pay for the failed recalled part, case 07650216.

Related Complaints for the 2020 BMW X7

Other UNKNOWN OR OTHER Complaints

#11622017 — October 25, 2024 — The car just stopped in the middle of the road and wouldn’t restart. The starter is fried. I didn’t know about the st...

#11585026 — April 24, 2024 — While driving the sunshade for the moonroof opens by itself. I try to close it but it takes about a minute before the...

#11543462 — September 8, 2023 — The instrument cluster malfunctions - effectively taking the computer dark. This is so widespread they are indefinite...

#11441886 — November 28, 2021 — The BMW X7 caught on fire going down the HW.

#11374124 — November 11, 2020 — I WAS CALLED BY A BMW REPRESENTATIVE AND TOLD A SAFETY RECALL WAS IN AFFECT AND I WAS NOT TO DRIVE MY BRAND NEW BMW X...

Recent Complaints for the 2020 BMW X7

#11717153 — POWER TRAIN — February 10, 2026 — Transfer case broke and struck the engine while driving.

#11715264 — ELECTRICAL SYSTEM — February 3, 2026 — My vehicle is included in BMW Recall Campaign No. 25V 644 – Engine Starter. It has repeatedly failed to start, and on...

#11715264 — ENGINE — February 3, 2026 — My vehicle is included in BMW Recall Campaign No. 25V 644 – Engine Starter. It has repeatedly failed to start, and on...

#11715043 — ELECTRICAL SYSTEM — February 2, 2026 — The check engine light on my 2020 BMW X7 intermittently illuminates and then clears without warning. A BMW technician...

#11715043 — ENGINE — February 2, 2026 — The check engine light on my 2020 BMW X7 intermittently illuminates and then clears without warning. A BMW technician...