NHTSA Complaint #11629451 — 2019 SUBARU OUTBACK

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11629451
Vehicle 2019 SUBARU OUTBACK
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The infotainment system or head unit has gone haywire! The car calls random people from my phone book and hangs up, plays the radio changing channels every 5 seconds switching to the map and then to settings and changing dash from Mph to Kph and so on and so forth. This is dangerously distracting and there is no way to turn it off. I have to disable my phone to drive the car. None of my buttons on the screen work. Unfortunately no warranty and the cost is almost $2,000 to replace the unit…but will it just happen again in 4 years? Completely unsafe for my teenage son to drive and I thought I was buying the safest car on the road at the time. This is unsafe and unnecessary….we would be happy if we had a way to just turn it all off!

Related Complaints for the 2019 SUBARU OUTBACK

Other UNKNOWN OR OTHER Complaints

#11688808 Windshield cracking for no reason.
#11677438 "Parasitic" draw. Battery replaced, less than year old, almost daily need to "jump" vehicle to start. Always have t...
#11676150 My name is [XXX] [XXX] Phone Number: [XXX] My complaint is with Subaru of America, 1 Subaru Drive, Camden, NJ 08103 ...
#11676299 Failures of the radio Failures of the main head unit Nagivation errors and failures Display screens that go black, fr...
#11672472 The windshield of my 2019 Subaru Outback Touring Edition has begun to split and crack, starting at the frame. The cra...

Recent Complaints for the 2019 SUBARU OUTBACK

#11719040 ENGINE AND ENGINE COOLING The contact owns a 2019 Subaru Outback. The contact stated that while driving approximately 45 MPH, the accelerator p...
#11719040 FUEL SYSTEM, GASOLINE The contact owns a 2019 Subaru Outback. The contact stated that while driving approximately 45 MPH, the accelerator p...
#11717942 SERVICE BRAKES Today 13 Feb 2026, around 3pm I was following traffic it was slow (5 miles an hour) and the traffic light turned red...
#11712860 ENGINE The Tumble Generator Valve (TGV) assembly within the intake manifold failed on my 2019 Subaru Outback at only 48,000 ...
#11708662 STRUCTURE:BODY We were driving down an interstate highway going 70 mph on a foggy Christmas Eve 2025 approximately 7 a.m. No cars w...
Check any vehicle history by VIN - Free vehicle history report