NHTSA Complaint #11629407 — 2017 CHEVROLET CRUZE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11629407
Vehicle	2017 CHEVROLET CRUZE
Component	POWER TRAIN
Date of Incident	October 3, 2022
Date Filed	December 7, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Once my Chevrolet Cruze equipped with the 1.6liter diesel engine and 9T50 transmission reached 120,000 miles it stopped shifting into the 9th speed. I had Jones Chevrolet (local GM dealer) flush the transmission at their request. Apparently the transmission filter is basically impossible to replace unless pulling the transmission out and taking the transmission apart. This problem still exists and after doing some research it seems that GM knows of the problem and changed the torque converter and transmission pump in later years.

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