NHTSA Complaint #11629240 — 2011 FORD F-550

The contact owns a 2011 Ford F-550. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a failure in cylinder #8 and with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 49,000. The VIN was not available.