NHTSA Complaint #10789548 — 2011 FORD F-550

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED SHORTLY AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERIOR LINING OF THE FUEL TANK SHED INTO THE FUEL TANK AND DAMAGED THE ENGINE. THE DEALER STATED THAT BOTH FUEL TANKS WOULD HAVE TO BE REPLACED AND THE ENGINE WOULD NEED TO BE CLEANED. TWO YEARS LATER, AFTER THE CONTACT'S VEHICLE WAS OUT OF WARRANTY, THE FAILURE RECURRED. THE DEALER CONFIRMED THE VEHICLE WOULD REQUIRE THE SAME REVISIONS AS BEFORE; HOWEVER, IT WOULD BE PERFORMED AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. UPDATED 02/05/16*LJ UPDATED 02/11/16.*JB