NHTSA Complaint #11628611 — 2019 ACURA RDX VISIBILITY/WIPER

Complaint Details

ODI Number	11628611
Vehicle	2019 ACURA RDX
Component	VISIBILITY/WIPER
Date of Incident	December 2, 2024
Date Filed	December 3, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I got in my car and shut the door and as I put the car in reverse, before I could move, I heard a popping sound and then the sound of glass shattering. Immediately put the car back in park and looked back and saw the glass was broken. I learned that Acura/Honda actually has a TSB for this and knows that it's a problem. I contacted them but because my vehicle is 10,000 mi over the warranty they would not do anything. TSB 22-014. If this had happened when I was driving it could have caused a serious accident. I also now have to pay out of pocket to have the windshield replaced.

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