NHTSA Complaint #11628570 — 2023 QUALITY VAN FORD TRANSIT 350

The contact owns a 2023 Ford Transit 350. The contact was notified of NHTSA Campaign Number: 24V226000 (Tires); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that while exiting a driveway or driving over a bump in the roadway, there was an abnormal grinding sound coming from the front tires. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 1,000. VIN tool confirms parts not available.