NHTSA Complaint #11628558 — 2013 HONDA ACCORD

The contact owns a 2013 Honda Accord. The contact stated that the vehicle hesitated to start while depressing the Push-to-Start button, with an abnormal grinding sound coming from under the hood. No warning light was illuminated. The contact who is an independent mechanic, diagnosed the vehicle and determined that the starter needed to be replaced. The contact related the failure to Technical Service Bulleting: 16-002; however, the vehicle was not included. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 159,000.