NHTSA Complaint #11190297 — 2013 HONDA ACCORD

TL* THE CONTACT OWNS A 2013 HONDA ACCORD. WHEN THE PUSH TO START BUTTON WAS ENGAGED, THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THE CONTACT HEARD AN INDISTINGUISHABLE, ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO HARDIN COUNTY HONDA (5608 N DIXIE HWY, ELIZABETHTOWN, KY 42701, (270) 765-2141) WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 76,000.