NHTSA Complaint #11628557 — 2024 FORD F-250 SD

Automatic Emergency Braking engaged while the vehicle was in neutral tow. Resulted in 2 rear blown tires and damaged rims on vehicle.Attached the F250 correctly to the motorhome and confirmed truck was in neutral tow. Starting pulling the F250 and confirmed by looking at mirrors on the motorhome and rear camera that the wheels on the F250 were rolling both front axel and rear axel. After several blocks felt a hard tug while driving the motorhome, looked in the side mirror and rear camera and noticed smoke coming from rear tires. We pulled over on highway and stopped towing the vehicle. Went back to truck open the driver door and the dash was reading vehicle was still in neutral tow. Called a tow truck. The F250 truck was towed to the Moss Ford dealership. Ford dealership never neutral towed the F250 so they were unable to recreate the situation. However we had computer data on the F250 dating back to before the truck was delivered after manufacturing relating to brake issues. The Emergency brakes engages when we are driving it and comes on after stopping on a hill or after we tow a trailer. We have had this F250 into the dealership for brake warranty issues before we started to neutral tow the F250. We had neutral tow this truck over 1500 miles before this incident. We continued on our trip and currently in Chula Vista CA. Neutral tow the F250 all the way. However the Ford instructions on how to set up neutral tow does not tell you disable automated emergency braking system or disable the front collision warning system.