NHTSA Complaint #11628521 — 2021 CHEVROLET TRAILBLAZER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11628521
Vehicle 2021 CHEVROLET TRAILBLAZER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

2021 Chevy Trailblazer When I go to park my car, there is a constant error of 'Shift to Park'. The car is already in park. I must wiggle the shifting knob, restart my car, or drive around before my car will turn off and recognize that it is in park. My safety is compromised each time I get in the car. If the car cannot recognize it is in park, what happens when it can't recognize it is in drive as I am on the road? Or reverse? Or any gear? My safety is also affected because my car does not realize it is in park, and at times I cannot exit my car. I am highly concerned that the car does not truly know which gear it is in and it compromises not only my safety, but the safety of my family/other passengers, and other drivers on the road. The problem is a known problem and there is an active fix bulletin for the problem. GM cannot get the part in stock - it has been 5 weeks. It affects not only my year, make, and model, but many others too. GM continues to sell the cars with this known safety defect. This defect has been confirmed by the dealership, and GM has sent out a known fix for the issue (TSB PIT5616A). There is also a class action lawsuit for this specific issue with GM. GM's solution to me is to trade in my car for a newer model rather than waiting for the part. In addition, many cars of my year, make, and model require a whole new transmission, but GM will only replace the shifter harness to start with, if and when they receive the part. I was told that the part could take up to six months to receive. For an issue that has been happening since at least 2019, this is unacceptable. The only warning that I receive is when I am trying to shut off my car and it will not shut off due to this error. This has been happening to my car for 2 months, but there seems to be a history of this defect since at least 2019.

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