NHTSA Complaint #11628489 — 2022 GMC SIERRA 1500 UNKNOWN OR OTHER

Complaint Details

ODI Number	11628489
Vehicle	2022 GMC SIERRA 1500
Component	UNKNOWN OR OTHER
Date of Incident	November 26, 2024
Date Filed	December 3, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

Infotainment system volume shot up full blast on its own with no operator control or influence. The volume of music was so high that it was hard to concentrate on driving while trying to reduce the volume and could not. Had to pull over on the side of the road and shut off vehicle to get the volume to go down. This could be a potential safety risk when driving at higher speeds causing the driver to not concentrate on the road and other surrounding vehicles. I reported issue to dealership and have not had it looked at yet as it has only happened one time. The volume indicator flashed on the screen and showed the volume indicator bar going up to full blast. No other indicators or warning were present at the time.

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