NHTSA Complaint #11628315 — 2019 FORD EDGE STRUCTURE:BODY

Complaint Details

ODI Number	11628315
Vehicle	2019 FORD EDGE
Component	STRUCTURE:BODY
Date of Incident	November 26, 2024
Date Filed	December 2, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

2019 Ford Edge Titanium Rear Lift Gate Glass Shatters. The rear lift gate glass of a 2019 Ford Edge Titanium shattered by simply and normally closing the driver side door without warning or symptoms. There was no impact of any object with the lift gate glass. Rear glass defogging heat was not on at the time. This rendered the vehicle unsafe to drive and cost the owner roughly $1000 to repair. It was not inspected by the manufacturer, but repairs were made by an authorized Ford Dealer. Local news channel ran a news story piece on similar occurrences, so it is believed this is not a random occurrence.

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