NHTSA Complaint #11414798 — 2019 FORD EDGE STRUCTURE:BODY

Complaint Details

ODI Number	11414798
Vehicle	2019 FORD EDGE
Component	STRUCTURE:BODY
Date of Incident	May 2, 2021
Date Filed	May 2, 2021
Mileage	18,011 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

VEHICLE HAD REAR LIFT GATE ISSUES JULY 2020. THE LIFT GATE BECAME TOTALLY INOP AT THAT TIME AND SPENT A LENGTHY TIME IN THE SHOP. THIS ISSUE HAS BEEN OCCURRING INTERMITTENTLY SINCE THEN. I WENT SHOPPING THIS MORNING AND LIFT GATE WORKED OK WHEN LOADING BUT BECAME INOP WHEN I GOT HOME AND I HAD TO FOLD THE REAR SEATS DOWN FOR ACCESS TO GROCERY BAGS.THE ODD THING IS THE SYSTEM STARTS TO WORK NORMALLY AFTER SITTING FOR A SHORT TIME. I'M CONCERNED THAT IF THIS IS AN ON GOING ISSUE WITH THESE VEHICLES WHAT IF IN AN EMERGENCY THE LIFT GATE BECAME INOP?

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